Exam Voucher Details
- Vouchers are non-refundable and non-returnable.
- CompTIA A+ certification requires two exams, with one voucher per exam required.
- One voucher is applicable towards one exam [in any A+ series] at an authorized CompTIA Test Service Provider.
- You must pass both A+ exams from the same exam series to achieve CompTIA A+ certification (e.g., A+ 1001 and A+ 1002).
- All vouchers, including any retakes, are valid for 12 months from the date of purchase unless otherwise noted.
- You must register and take your exam prior to the voucher expiration date.
- Voucher expiration dates cannot be extended under any circumstances.
- Certification exam retirement dates supersede voucher expiration dates. CompTIA may retire certifications and corresponding exams prior to voucher expiration dates.
- Visit the CompTIA website for certification exam information, including exam launch and retirement dates.
- Vouchers are country and currency restricted.
Exam Retake Details
- For voucher purchases that include a retake, if you fail the exam on your first attempt use the same voucher to register and retake the exam.
- All vouchers, including any retakes, expire 12 months from the date of purchase, unless otherwise noted.
- The retake is only valid for the same exam version that you failed. You cannot use the retake for a different version of the exam.
Additional Order Information
- Order information will be emailed within 3 – 4 hours from purchase.
- You will receive two emails. The first email will be your order confirmation and the second email will include your exam voucher, the voucher expiration date and voucher terms and conditions. Check your spam, junk and promotional folders.
Redeeming Your Voucher
- Redeem your voucher to schedule your CompTIA certification exam on the .
What is CertMaster Learn integrated with CompTIA Labs?
CertMaster Learn is a self-paced, comprehensive online learning experience that helps you gain the knowledge and practical skills necessary to be successful on your CompTIA certification exam, and in your IT career. A Learning Plan helps you stay on track with your studies, while robust analytics bring awareness of strengths and weaknesses.
CompTIA Labs make it easy for you to practice and apply your skills in real workplace scenarios in preparation for the certification exam. All lab activities use real equipment and software, are based on scenarios found in the workplace, and align with CompTIA exam objectives.
When purchased with CertMaster Learn in a bundle, CompTIA Labs are integrated as Study Tasks within the Learning Plan, accessible through a single login and seamless workflow.
- Lessons cover all exam objectives with integrated videos
- Hundreds of practice questions test your knowledge
- Performance-based questions apply what you’ve learned in a scenario
- Lab activities use real equipment and software to develop hands-on skills
- Flashcards ensure you know the terminology and acronyms required for the exam
- The Learning Plan keeps you on track with your studies
Lesson 1: Supporting Operating Systems
Lesson 2: Installing, Configuring, and Maintaining Operating Systems
Lesson 3: Maintaining and Troubleshooting Microsoft Windows
Lesson 4: Configuring and Troubleshooting Networks
Lesson 5: Managing Users, Workstations, and Shared Resources
Lesson 6: Security Concepts
Lesson 7: Securing Workstations and Data
Lesson 8: Troubleshooting Workstation Security Issues
Lesson 9: Supporting and Troubleshooting Mobile Devices
Lesson 10: Implementing Operational Procedures
Using Windows Features and Tools
Managing Files, Folders, and Disks in Windows
Configuring and Using Linux
Deploying a Windows Image
Configuring Windows Applications and Services
Using Windows Troubleshooting Tools
Configuring Network Connection Settings
Troubleshooting Network Connections
Configuring Shared Resources
Configuring Active Directory Accounts and Policies
Configuring Data Protection
Using Anti-Virus Software
Configuring Windows Backup
Using Windows PowerShell
- One license provides access to CertMaster Learn for A+ Core 2 (220-1002) with CompTIA Labs integrated throughout the course
- Once activated, the license is valid for 12 months
How to Access CertMaster Learn integrated with CompTIA Labs
An access key and instructions will be sent via email after your purchase is complete.
You may then login anytime at
About CompTIA A+
CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more.
CompTIA A+ is the industry standard for launching IT careers into today’s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management & technical support roles.
CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. For the latest A+ exam information regarding availability, version and pending retirement, please visit .